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Terms and Conditions

Parking is free to guests who book directly via our website.

Prices are per room, per night, and are inclusive of full English breakfast, private parking, and 20% VAT, based on two persons sharing.

*Bank Holidays have minimum two nights booking requirement, please contact us for details.

A minimum of two nights stay in mid (unless stated) and two nights stay in high season are requested, single night bookings are available during the low season subject to availability, with a surcharge of £5.00 per room.

Check-in is between 3.30pm - 7pm. We are unable to accommodate check-ins after 8pm without prior agreement, we are grateful for your consideration. Check out is 10.30am, (during the low season, if your room is not being re-let we are happy to extend this check out time)

Champagne, Handmade Cornish Chocolates, and Flowers - For that little something special we are happy to provide chilled Champagne, Handmade Cornish Chocolates, and/or Flowers in your room for your arrival. Simply let us know what you would like and we will be happy to give you prices. We do unfortunately have to pass on the delivery charge for any flowers of £5.


Terms and Conditions
To secure your booking we request a non-refundable deposit of £50 per room. Bookings are not confirmed or secured until we have received your deposit and sent written confirmation to you. Confirmations are sent via email.

Please note that upon receiving a guest’s deposit payment the guest has agreed to our Terms and Conditions and Cancellation Policy.


Cancellations

i. All cancellations need to be made in writing via email to info@headlandhousehotel.co.uk . Cancellations made 30 days or more before arrival will be refunded less their deposit payment. Cancellations made less than 30 days prior to arrival (in whole or in part) will receive a refund equal to the amount we can recover by letting the room for the same period less any card fees, commission, and deposit. We recommend that you take out Holiday Insurance.

ii. No shows or booking reductions (after arrival ) will incur the full cost of the booking.

iii. Our bookings are for a maximum of two persons per room, we can only accept children over the age of 16 years we cannot accommodate infants.

iv. Please be aware we will be unable to accommodate you for a booking should you break condition (iii) and you will still be charged in full for the booking.

Credit Card
We accept Credit and Debit Card payments.

Lost Keys
Unfortunately, should you lose your room key there is a fixed charge of £20.

Damages
Please note we will, unfortunately, have to charge guests for any damages to Headland House property.

Our apologies we cannot accommodate children under the age of 16 years.

We are unable to accommodate Pets